New PIPETMAN® Service Offers (US Only)

Gilson is pleased to announce recent enhancements to our service offers.  Gilson offers a variety of service options to meet the needs of every customer.  Either in your lab or ours, we have the ability to service all major brands of pipettes and always use new, original manufacturer parts for every pipette repair.  A free seal and o-ring are included for most brands of single channel pipettes. Gilson continues to offer quality service that only the manufacturer can deliver—let our factory-trained technicians return your pipettes to optimal condition.  

PIPETMAN Easy Check: A great way to check your pipettes’ performance in between calibration services. This pipette service includes internal and external cleaning, visual and functional inspection, leak test, gravimetric check and a detailed report.

PIPETMAN Repair and Calibration Level 1: Pipette repair and calibration which includes a full internal and external cleaning and decontamination, visual and functional inspection, repair, adjustment and calibration. You will also receive a calibration label and a detailed calibration certificate for each pipette.

Data is collected with 2 weighings at the low and high volumes. Perfect for academic labs!

PIPETMAN Repair and Calibration Level 2: This service option is the same as Level 1 but includes more data on the calibration certificate. This service level includes a full internal and external cleaning and decontamination, visual and functional inspection, repair, adjustment and calibration. You will also receive a calibration label and a detailed calibration certificate for each pipette.

Data is collected with 4 weighings at the low and high volumes. Our most popular option, this level meets the requirements of most labs.

PIPETMAN Repair and Calibration Level 3: This service option provides the most amount of data as well as "As Found" information on your pipettes. This service level also includes a full internal and external cleaning and decontamination, visual and functional inspection, repair, adjustment and calibration. You will also receive a calibration label and a detailed calibration certificate for each pipette.

5 weighings are collected at the low, mid, and high volumes before any work is begun on the pipettes. Then 10 weighings at the low, mid and high volumes are collected after the pipettes are repaired and calibrated. This level is suitable for regulated labs and any facilities that require As Found data.

As always, Gilson also offers customized options to meet your lab’s unique needs. Please contact our service experts at techsupport@pipetman.com for more information.

2010 National Sales Meeting

Gilson Manual Liquid Handling (MLH) Department recently held their 2010 National Sales Meeting. Every year Gilson PIPETMAN Sales and Service Representatives come to Gilson, Inc. headquarters in Middleton, WI to attend. Key discussion at this meeting focused on two new Gilson PIPETMAN products.

TRACKMAN™ and PIPETMAN® M were the new featured products of the sales meeting this year. TRACKMAN, a duo-plate pipetting tracker for use with 96 and 384 well microplates, was released November 2009. The TRACKMAN lights the way as you pipette to ensure you do not lose track of where you are.

PIPETMAN M was released in April 2010. PIPETMAN M is as simple as the PIPETMAN® P, with enhanced ergonomic features and fully motorized user-friendly functionality. PIPETMAN® M is the first of its kind with expanded flexibility, several GLP features and a universal tip holder.