New PIPETMAN® Service Offers (US Only)

Gilson is pleased to announce recent enhancements to our service offers.  Gilson offers a variety of service options to meet the needs of every customer.  Either in your lab or ours, we have the ability to service all major brands of pipettes and always use new, original manufacturer parts for every pipette repair.  A free seal and o-ring are included for most brands of single channel pipettes. Gilson continues to offer quality service that only the manufacturer can deliver—let our factory-trained technicians return your pipettes to optimal condition.  

PIPETMAN Easy Check: A great way to check your pipettes’ performance in between calibration services. This pipette service includes internal and external cleaning, visual and functional inspection, leak test, gravimetric check and a detailed report.

PIPETMAN Repair and Calibration Level 1: Pipette repair and calibration which includes a full internal and external cleaning and decontamination, visual and functional inspection, repair, adjustment and calibration. You will also receive a calibration label and a detailed calibration certificate for each pipette.

Data is collected with 2 weighings at the low and high volumes. Perfect for academic labs!

PIPETMAN Repair and Calibration Level 2: This service option is the same as Level 1 but includes more data on the calibration certificate. This service level includes a full internal and external cleaning and decontamination, visual and functional inspection, repair, adjustment and calibration. You will also receive a calibration label and a detailed calibration certificate for each pipette.

Data is collected with 4 weighings at the low and high volumes. Our most popular option, this level meets the requirements of most labs.

PIPETMAN Repair and Calibration Level 3: This service option provides the most amount of data as well as "As Found" information on your pipettes. This service level also includes a full internal and external cleaning and decontamination, visual and functional inspection, repair, adjustment and calibration. You will also receive a calibration label and a detailed calibration certificate for each pipette.

5 weighings are collected at the low, mid, and high volumes before any work is begun on the pipettes. Then 10 weighings at the low, mid and high volumes are collected after the pipettes are repaired and calibrated. This level is suitable for regulated labs and any facilities that require As Found data.

As always, Gilson also offers customized options to meet your lab’s unique needs. Please contact our service experts at techsupport@pipetman.com for more information.

Gilson proudly forms UK operation!

Gilson U.K. - Closer to you!

For over 30 years UK customers have trusted Gilson to provide them with products renowned for reliability, durability and greater precision. Thousands of UK bench scientists choose Gilson pipettes and tips. Many will also use automated liquid handling and HPLC products.

Gilson is proud to announce that it will provide you with full sales, service and support on all their products from a newly formed UK operation. Gilson is the only pipette manufacturer operating directly with customers in the UK.

Gilson products inspire confidence, allowing customers to trust in their results and remain loyal over many years. To meet recent demands in cost of ownership and ergonomics, which have been major factors in purchasing, Gilson have evolved their product range to reflect these needs whilst always recognising it is results that matter. Gilson staff are single minded and resolute in only recommending products that will be able to satisfy your requirements and will always ensure the latest product releases and technical information is readily available.

Gilson consumables are designed to enhance performance and prolong a products lifetime. They will always be readily available from UK stock. Our premium after sales service can tailor warranty and service packages to match workflow thereby giving customers the confidence for many years of successful operation.


Products you rely on, people you can trust

For pipettes and tips, customers now have the choice of working with our chosen partner, Scientific Laboratory Supplies (SLS), or with Gilson’s newly formed operation.

Please call Gilson on 0845 5196 872 or e-mail today at info@gilsonuk.com to discover how we can help you get the best out of Gilson products and how to benefit from the latest evolutions in the Gilson product range. To see our latest special offers and product information, please visit our NEW web site at www.gilsonuk.com. Gilson, 20 Charles Street, Luton, Bedfordshire, LU2 0EB.

SLS can be contacted on 0115 982 1111 or in Scotland 01236 431 857. For special offers visit www.scientificlabs.co.uk, Scientific Laboratory Supplies, Wilford Industrial Estate, Ruddington Lane, Nottingham, NG117EP.


About Gilson, Inc.

Gilson, Inc. provides high quality, dependable solutions for today's demanding liquid chromatography, solid phase extraction, manual liquid handling and gel permeation chromatography clean-up requirements. Gilson has worldwide sales and service supporting the pharmaceutical, biotech, environmental, clinical, food & beverage and forensic markets. Gilson's innovative products revolutionize the lab; providing the durability, flexibility, modularity and ease-of-use the industry has come to expect from Gilson.