Friday, July 13, 2012

New PIPETMAN® Service Offers (US Only)

Gilson is pleased to announce recent enhancements to our service offers.  Gilson offers a variety of service options to meet the needs of every customer.  Either in your lab or ours, we have the ability to service all major brands of pipettes and always use new, original manufacturer parts for every pipette repair.  A free seal and o-ring are included for most brands of single channel pipettes. Gilson continues to offer quality service that only the manufacturer can deliver—let our factory-trained technicians return your pipettes to optimal condition.  


PIPETMAN Easy Check: A great way to check your pipettes’ performance in between calibration services. This pipette service includes internal and external cleaning, visual and functional inspection, leak test, gravimetric check and a detailed report.

PIPETMAN Repair and Calibration Level 1: Pipette repair and calibration which includes a full internal and external cleaning and decontamination, visual and functional inspection, repair, adjustment and calibration. You will also receive a calibration label and a detailed calibration certificate for each pipette.

Data is collected with 2 weighings at the low and high volumes. Perfect for academic labs!

PIPETMAN Repair and Calibration Level 2: This service option is the same as Level 1 but includes more data on the calibration certificate. This service level includes a full internal and external cleaning and decontamination, visual and functional inspection, repair, adjustment and calibration. You will also receive a calibration label and a detailed calibration certificate for each pipette.

Data is collected with 4 weighings at the low and high volumes. Our most popular option, this level meets the requirements of most labs.

PIPETMAN Repair and Calibration Level 3: This service option provides the most amount of data as well as "As Found" information on your pipettes. This service level also includes a full internal and external cleaning and decontamination, visual and functional inspection, repair, adjustment and calibration. You will also receive a calibration label and a detailed calibration certificate for each pipette.

5 weighings are collected at the low, mid, and high volumes before any work is begun on the pipettes. Then 10 weighings at the low, mid and high volumes are collected after the pipettes are repaired and calibrated. This level is suitable for regulated labs and any facilities that require As Found data.

As always, Gilson also offers customized options to meet your lab’s unique needs. Please contact our service experts at techsupport@pipetman.com for more information.